How to check if an issue is local to your connection
Why this helps
A website may appear down on one device because of local cache, DNS, Wi-Fi or browser issues.
Tests
- Try a different browser.
- Try private browsing mode.
- Test on mobile data.
- Ask someone on another network to check.
- Clear browser and DNS cache.
If only you are affected
Send support your IP address, screenshot and the exact error shown.