Overview
These Terms of Service apply to your use of the Righthand Media website, customer area, hosting services, support services and any related digital services supplied by Righthand Media.
Services
We provide hosting, website development, support and related digital services. Specific service details, limits and pricing may be shown on our website, in your client area, on invoices or in written communications.
Customer Accounts
You are responsible for keeping your account details secure and ensuring the information you provide is accurate and up to date. You should notify us promptly of any unauthorised access or account issue.
Payments And Invoices
Invoices should be paid by the due date shown. Late or unpaid invoices may result in restricted access, suspension or cancellation of services where appropriate.
Acceptable Use
You must not use our services for unlawful, abusive, harmful or disruptive activity. This includes spam, malware, phishing, copyright infringement, attacks on networks or any activity that may damage our infrastructure or reputation.
Backups And Customer Data
Where backups are provided, they are intended as a convenience and additional protection only. Customers should also keep their own suitable copies of important website, email and business data.
Support
Support is provided through the available contact and ticketing channels. For account-specific issues, customers should use the client area so requests can be tracked properly.
Changes To These Terms
We may update these terms from time to time. Continued use of the website or services after changes are published means you accept the updated terms.